Terms of service
Copacabanna Terms of Service
Last updated: August 14, 2026
1. Introduction
These Terms of Service ("Terms") govern your use of the Copacabanna website (the "Site") and your purchase of products from us.
The Service Provider: The Site is owned and operated by Authentic Textile LLC (trading as "Copacabanna").
By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Products & Services
We strive to describe and display our products as accurately as possible. However, we cannot guarantee that the colors, dimensions, or product details will be 100% accurate on your specific screen or device.
Availability: All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.
Pricing: Prices for our products are subject to change without notice. We reserve the right to correct pricing errors or inaccuracies when necessary.
3. Orders & Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided when the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.
4. Shipping & Returns
Our specific policies regarding shipping and returns are an integral part of these Terms of Service.
Shipping: Please review our Shipping Policy for information regarding available shipping methods, estimated delivery times, shipping costs, and other delivery-related information.
Returns: Please review our Return & Refund Policy for information regarding order cancellations, returns, refunds, and eligible products.
5. Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, privacy practices, or other aspects of third-party websites.
We do not warrant and will not have any liability or responsibility for third-party materials, products, services, or websites.
6. User Comments & Feedback
If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, to the extent permitted by applicable law, edit, copy, publish, distribute, translate, and otherwise use such comments in any medium.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.
We reserve the right to remove content that we determine, in our discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Authentic Textile LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of, or inability to access or use, the Service.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the applicable laws of the United States and the State of Wyoming, without regard to conflict-of-law principles.
Nothing in these Terms is intended to limit any consumer rights or mandatory protections that may apply to you under applicable law.
9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
CONTACT US
We strive to provide excellent customer satisfaction. If you have questions about these Terms of Service, your order, or our services, please contact our customer service team using the details below.
Company name: Authentic Textile LLC
Trading as: Copacabanna
Website: copacabanna.com
Physical address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: info@copacabanna.com
Phone: +12053513484
Customer Service Opening Hours
Monday to Friday — 8:00 a.m. to 5:00 p.m. (US Mountain Time)
Saturday and Sunday — 10:00 a.m. to 4:00 p.m. (US Mountain Time)
We aim to respond to customer inquiries within 12 hours.
